ヘルプセンター
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一般的なヘルプトピック
To achieve the best results for your custom Mahjong set, we recommend using all-over, seamless background patterns. Due to our unique production process involving micro-printing, precision cutting, polishing, and bonding, minor alignment shifts may occur, which directly affects the product yield and may cause a complete production restart.
The "Alignment" Challenge:
If your design has strong, distinct borders, even a 0.5mm deviation will look like a "mistake."
The Extreme Consequence (QC Rework Delay):
Our Quality Control operates under a zero-defect rule to protect your storefront reputation. If a set fails alignment checks due to design limitations, it must be completely scrapped and restarted. In rare cases, this may lead to cumulative delays of multiple 10-day production cycles.
Following these guidelines will ensure your tiles look professional and consistent, even with minor industrial tolerances.
✅ Recommended: Seamless Pattern
Seamless patterns mask these industrial tolerances. Even if there is a tiny shift during production, the pattern remains visually perfect and consistent across all 166 tiles.
Choose designs without a fixed center or clear direction. These "forgiving" patterns ensure that slight shifts remain invisible to the eye.
🔸Natural Textures: Marble, jade, water ripples, or cloud textures.
🔸Gradients & Finishes: Soft watercolor bleeds, frosted effects, or pearlescent gradients.
🔸All-over Florals: Evenly distributed small flowers, leaves, or vines.
🔸Repeating Icons: Small, repeating symbols like stars, polka dots, or hearts.
❌ Not Recommended: Centered & Symmetrical Designs
Designs that rely on precise centering or border alignment are likely to appear "tilted" or "off-center" if a minor shift occurs during production.
🔸Centered Logos & Text: Brand marks, initials, names, dates, or slogans.
🔸Distinct Borders: Gold frames, line borders, or decorative corner flowers.
🔸Strong Symmetry: Mandalas, circular badges, rings, or geometric grids like checkerboards.
🔸Portraits: Photos of people, pets, or single large cartoon characters.
💡 Pro Tip: If you must use a Logo or Text, do not place it as a single centered element. Instead, create a repeating pattern of small logos across the entire background.
Pre-Upload Checklist
Before submitting your design, ask yourself these five questions:
🔸No Centered Subject? Does the design avoid a focal point that must be perfectly centered?
🔸No Borders? Is the pattern borderless and naturally extendable?
🔸No Strong Symmetry? Is the layout random or weakly structured rather than perfectly symmetrical?
🔸No Critical Text? Does the design avoid important information that would look bad if slightly tilted?
🔸Full-Bleed Background? Is the image an all-over pattern without a specific direction?
If you answered "No" to any of the above, we highly recommend choosing a different pattern to ensure a high-quality finished product.